Latest News, Events and Resources

With Meta shutting down Workplace, organisations need a reliable and effective solution to maintain employee engagement and communication standards.Workvivo by Zoom emerges as the...

In our cutthroat corporate environment, customer experience (CX) is king. Currently, we are seeing some of the biggest disruptions to the customer service experience, with rapid...

Amidst new emerging technologies and evolving customer expectations, many organisations across different industries need to adapt to stay relevant in this changing business...

We are thrilled to announce our proud partnership with Inty, and would like to thank them for the prestigious "Agency Partner of the Year award" at intY's annual partner event,...

Dialpad recently revealed an innovative tool referred to as 'Custom Ai Playbooks.' This tool is designed to offer real-time guidance to sales and customer service teams, assisting...

Your World Recruitment, a global staffing organisation providing careers to experienced healthcare professionals worldwide,is set to better address the global healthcare staffing...

3rd Feb, 2023: Fortay Connect is pleased to announce that they are recognised as a RingCentral Reach Gold Partner. As a Gold Partner, Fortay represents the Top 1% of RingCentral's...

6th Jan, 2023: Fortay Connect is pleased to announce that they are the first UK Zoom partner to receive certification the Zoom Phone Competency. Fortay's consultants are now...

The Case For Cloud Contact Centers