Latest News, Events and Resources

Fortay Connect: Leading The Zoom Revolution In The UK

We're thrilled to announce that Fortay Connect has achieved a groundbreaking milestone: we are a Zoom Platinum Partner! Fortay Connect became only the second partner in the UK to...

17th Dec 2024

The Benefits Of Investing In Contact Centre As A Service For Your Business

In today’s customer-centric and digital world, businesses must prioritise seamless customer communication to build trust and loyalty. Traditional contact centre models often fail...

2nd Dec 2024

Key Factors To Consider When Choosing A UC Provider

Choosing the right Unified Communication (UC) provider can significantly impact your business operations. With the right provider, you can enhance collaboration, streamline...

29th Nov 2024

Why Zoom, RingCentral, Dialpad, and GoTo are Smart Choices for Digital Transformation Solutions in Modern Business Communication

In the digital era, businesses are turning to advanced communication and collaboration platforms to stay competitive and agile. Solutions like Zoom, RingCentral, Dialpad, and GoTo...

13th Nov 2024

What Does AI Companion Do On Zoom?

Unlocking New Productivity Features Welcome to the future of virtual collaboration! If you've ever found yourself lost in the whirlwind of a Zoom meeting, scrambling through...

23rd Oct 2024

End Of Contract Coming Soon, Which UC Provider Should I Use?

As your Unified Communication (UC) contract nears its expiration, you might feel overwhelmed by the many providers in the market. Choosing the right UC solution is critical for...

9th Oct 2024

AI to Enhance Not Eliminate the Human Touch - Metrigy Report

As customer experience (CX) strategies evolve, integrating AI and digital channels has become essential. Consumers now demand a mix of communication options, choosing between...

24th Sep 2024

The Rise Of Intelligent Customer Experience Hubs

90% of consumers now expect consistent interactions across all channels, meaning it’s never been more important to implement omnichannel solutions in your customer hub. But how do...

15th Sep 2024

Empowering Neurodiverse Talent with AI Technology

As an individual on the autism spectrum and a technology founder, I have a unique perspective on how Artificial Intelligence (AI) can be leveraged to support neurodiverse...

8th Sep 2024

Unleashing Sales Success with Zoom’s Revenue Accelerator

The sales landscape is changing at an unprecedented pace, and teams need cutting-edge tools to stay ahead in terms of efficiency and growth. Enter Zoom’s Revenue Accelerator—a...

5th Sep 2024