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As your Unified Communication (UC) contract nears its expiration, you might feel overwhelmed by the many providers in the market. Choosing the right UC solution is critical for...

As customer experience (CX) strategies evolve, integrating AI and digital channels has become essential. Consumers now demand a mix of communication options, choosing between...

90% of consumers now expect consistent interactions across all channels, meaning it’s never been more important to implement omnichannel solutions in your customer hub. But how do...

As an individual on the autism spectrum and a technology founder, I have a unique perspective on how Artificial Intelligence (AI) can be leveraged to support neurodiverse...

The sales landscape is changing at an unprecedented pace, and teams need cutting-edge tools to stay ahead in terms of efficiency and growth. Enter Zoom’s Revenue Accelerator—a...

With Meta shutting down Workplace, organisations need a reliable and effective solution to maintain employee engagement and communication standards.Workvivo by Zoom emerges as the...

In our cutthroat corporate environment, customer experience (CX) is king. Currently, we are seeing some of the biggest disruptions to the customer service experience, with rapid...

Amidst new emerging technologies and evolving customer expectations, many organisations across different industries need to adapt to stay relevant in this changing business...

We are thrilled to announce our proud partnership with Inty, and would like to thank them for the prestigious "Agency Partner of the Year award" at intY's annual partner event,...

Dialpad recently revealed an innovative tool referred to as 'Custom Ai Playbooks.' This tool is designed to offer real-time guidance to sales and customer service teams, assisting...