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Fortay Connect is the leading unified communications and contact centre consultancy trusted by progressive professional businesses to drive commercial advantage from two perspectives: cost and capability.

We advise to ensure that unified communications as a key enabler for exceptional service and employee productivity with an unrelenting focus on making communication and collaboration investments that really count.
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We partner with the leading communications companies

We are accredited partners with the global leaders in unified communications and contact centre which enables Fortay to provide truly comparable technology options combined with independent advice that is fully configured to the needs of our clients so that they achieve their productivity and cost management goals.

How can we help?

 

We work with organisations at the core, solving the hard communications challenges and choices that professional companies face. Experience matters and so wherever you are on the unified communications journey and whatever the scenario, we have options to support a number of critical areas that have ensured success for our clients.
Advisory Service
Advisory Service

 

Confused by the plethora of unified communication technologies? Need to fast-track decision-making on making the right decision? Would it be helpful to get a technology and operational review of your communications estate?

 

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Vendor Selection

 

Need help making the right unified communications vendor choice? Want to ensure that you can achieve real-world cost optimisation? Like to see different investment scenarios and proof of concepts (POCs)?

 

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Deployment Services
Deployment Service

 

Need deployment and integration support with your unified communications platform? Require support with configuration with existing systems? Want support with challenging new service mapping?

 
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Support Service
Support Service

 

Are you looking for on call support expertise to help with challenges? Would you benefit from 24/7 support and fast time to resolution from a team who can handle all your needs? Want to proactively prevent incidents?

 

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Are you looking to deliver a consistent and optimised unified experience across multiple devices and communication channels? 

You’re in good company

 

We're trusted by hundreds of professional organisations, large and small.
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