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Zoom Customer Experience Support Certification: Fortay Connect Leads the UK

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AI Meeting Assistant Comparison: Zoom, Copilot, Webex & Google Meet

If you're a sales leader or business decision-maker, you've already noticed: every major collaboration platform now ships with an AI meeting assistant. The question is no longer...

Omnichannel Self-Assessment: 20 Questions to Improve Your CX

The biggest CX buzzword of the last decade has to be "omnichannel." But for most businesses, the reality is still a patchwork of siloed channels, frustrated customers, and agents...

AI Sales Analytics For Decision-Making: Trends to Watch

Sales leaders are under relentless pressure: drive revenue, coach teams, and deliver accurate forecasts—often across sprawling, global operations. If you’re still relying on...

How to Boost Business Productivity With CX Tools

In today's fast-paced, customer-centric world, businesses are constantly seeking ways to enhance productivity while delivering exceptional customer experiences. CCaaS platforms -...

Fortay Connect: Leaders For The Zoom Revolution In The UK

We're thrilled to announce that Fortay Connect has achieved a groundbreaking milestone: we are a Zoom Platinum Partner! Fortay Connect became only the second partner in the UK to...

What Does The AI Companion Do On Zoom?

Unlocking New Productivity Features Welcome to the future of virtual collaboration! If you've ever found yourself lost in the whirlwind of a Zoom meeting, scrambling through...

Navigating Telephony in Microsoft Teams: A Key Guide

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Fortay Connect Achieves Gold Partner Status with RingCentral

3rd Feb, 2023: Fortay Connect is pleased to announce that they are recognised as a RingCentral Reach Gold Partner. As a Gold Partner, Fortay represents the Top 1% of RingCentral's...

Fortay Connect: First UK Partner Awarded Zoom Phone Competency

6th Jan, 2023: Fortay Connect is pleased to announce that they are the first UK Zoom partner to receive certification the Zoom Phone Competency . Fortay's consultants are now...

Celebrates Commitment to Real Living Wage

We are delighted to share that we are an accredited Living Wage Employer. This means that every member of staff working for Fortay Connect will earn above a real Living Wage. This...

Planting with Purpose: Building a Forest with UCaaS

Fortay Connect is delighted to announce a new partnership with One Tree Planted, an environmental charity with a focus on global reforestation.

Avaya Cloud Office Certified: Seamless Communication Solutions

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Fortay Connect: Disability Confident Committed Certified

Fortay Connect Recognized as RingCentral Preferred Partner

Fortay Connect Earns RingCentral Certified Partner Status

We’re proud to announce that we have been awarded RingCentral’s Certified Delivery Partner accreditation. This accreditation enables us to extend our Professional Services...