Conversational Intelligence

Turn every conversation into actionable revenue intelligence

Fortay Connect provides solutions that capture, analyse, and derive insights from every sales interaction, helping sales leaders increase win rates, upskill their teams, and exceed revenue targets.

This is for you if:

 You need deeper insights into your sales team's performance

 You're under pressure to hit aggressive revenue targets

 Your sales processes need optimisation but you lack data

 You want to scale best practices across different locations

  You want to lead your team to success, not struggle with admin

sales analytics consulting

Basic CRM data won't reveal what's really happening in sales conversations

Most businesses rely on incomplete CRM data that misses crucial conversation details. Fortay Connect builds AI-powered intelligence platforms that find needles in the haystack and turn conversations into predictable revenue without disrupting your existing processes.

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For your sales leaders

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  • AI-powered meeting transcription and analysis
  • Deal health predictions and risk alerts
  • Performance benchmarking across teams
  • Identify coaching opportunities automatically
  • Reduce customer churn with AI analysis
  • CRM is your source of truth with AI automatically updating all notes and actions 

For your revenue teams

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  • Seamless integration with your CRM (Salesforce, Dynamics)
  • Automated activity capture without manual entry
  • Guided selling based on winning patterns
  • Consistent qualification framework (BANT/MEDDIC)
  • Analysis of your customer interactions to aid your sales strategy

For your business outcomes

5 (2)
  • Higher win rates and shorter sales cycles
  • Better forecast accuracy and predictability
  • Onboard new reps faster with real examples
  • Scale successful behaviors across the organisation
  • Increase in revenues with proactive customer engagement and resolution

Our customers

  • Dext
  • alcumus
  • AVFC
  • ineos
  • severn Trent
  • Ashtons Legal
  • CA Auto Bank

Our Technology Partners

  • zoom
  • ring central
  • goto
  • dialpad
  • nice
  • teams

Our Integrations

  • HubSpot
  • Salesforce Logo
  • Dynamics 365
  • ServiceNow
  • Clio Logo
it’s what we do best

Client reviews

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Fortay client review logos (3)
Thal Vasishta
Group CEO, Paragon Law

“We have total flexibility”

“Implementing GoToMeeting and GoToConnect had an immediate impact on our business. It meant our teams could work from anywhere, using any device.

Videoconferencing is integrated into the software, so it’s easy for multiple people to connect at any time, wherever they are. And, importantly for us, there is complete end-to-end security.

We have total flexibility when it comes to calling locally or internationally too, because the system is cloud-based rather than on-site.”

Fortay client review logos (4)
Alan Venner
IT Business Unit Leader at ESI Technologies

“Excellent planning and regular communication”

The system was easy to set up and the onboarding ran smoothly, thanks to excellent planning and regular communication from the project team.”

Frequently asked questions

 

How does this integrate with our existing CRM and sales stack?

Modern platforms play nice with pretty much everything - your Salesforce, Microsoft Dynamics, Zendesk, and communication tools. But (and this is important) we'll tell you straight up if any of those 'standard integrations' partners promise might be trickier than advertised. We ensure your sales data flows properly between systems.

How quickly can we see measurable improvements in win rates?

It's not just about capturing data - our platforms help you identify which deals are likely to close, spot coaching opportunities, and scale winning behaviors.

 

The AI starts finding patterns immediately, with most clients seeing actionable insights within the first few weeks of deployment.

How does the AI identify which deals are likely to close?

The system analyses conversation patterns, objection handling, engagement signals, and compares against your historical won deals. It finds the needles in the haystack that human analysis would miss.

 

The AI identifies both positive signals and risk factors without requiring manual data entry from your reps.

Can this help with training and onboarding new sales reps?

This is a game-changer for training. New reps learn from actual successful conversations instead of theory. Managers see exactly where coaching is needed, and your team can share winning approaches across different locations. No more guessing what's working and what isn't.

What makes this better than our current reporting tools?

Look, basic reporting is fine for tracking activity. But when your business depends on understanding what's actually happening in sales conversations, you need powerful AI analysis, real insights into customer sentiment, and tools built for revenue intelligence.

 

Just ask our clients how much more visibility they have after implementing proper conversational intelligence.

How do you ensure sensitive sales information remains secure?

Enterprise platforms give you the whole package - end-to-end encryption, role-based access controls, compliance certifications, and secure conversation management.

 

Not the basic security you get with free tools, but serious business-grade protection that keeps your sensitive sales conversations and customer data actually private.