We only partner with leaders in unified communications
GoTo Connect is all about making everything refreshingly simple to communicate and collaborate. It's a great option for professional organisations that have an existing and, often expensive, estate of hardware that is still in good working order with a number of systems that need to be integrated with a communication platform.
Compatible with over 180 desk phone models, GoTo Connect provides a familiar way to make and receive calls with all the benefits of a cloud-based phone system – higher quality audio, free local and long-distance calling and simpler-to-manage features. With fully customizable call routing and dial plans, you can create your own custom call routing and a fully-featured PBX with a drag-and-drop Dial Plan Editor. This means if you’re a business on the move with a number of locations, making changes from anywhere is easy.
GoTo have built video meetings directly into the GoTo Connect web and desktop applications, which means you can jump from a chat or call directly into an ad hoc meeting. No switching apps. No wasting time. Just click to meet and you’re ready to go.
GoTo Connect also provides a richer employee experience through powerful integrations with leading software solutions. They have partnered with providers in many different industries to remove the barriers to better communication. The best news is you can take advantage of these integrations at no extra cost as part of a GoTo Connect license.
GoTo is a great choice for many professional organisations needing to re-cycle existing equipment, have a number of collaboration tools which manages customer experience and/or have a number of offices or remote workers.
We frequently run partner events from educational webinars to remote demonstrations to insightful peer-to-peer experiences
We support professional businesses with vital services that are proven to deliver successful outcomes and ensure the investment made in unified communications is fully optimised.
Helping professional organisations make the right unified communication technology decisions factoring current operational workflows and processes in order to determine the right path forward. Align stakeholders with a full communication discovery, audit and gap analysis that will identify key areas to drive cost management, workplace efficiency and customer experience improvements.
Choose a unified communications and/or contact centre platform that enables your business to run, support key customer service lines and make tangible improvements to workplace efficiency and collaboration. Validate assumptions on employee and customer experience coupled with effective cost management to make informed return-on-investment decisions on a preferred solution.
Reduce risk with new solution deployment and implementation ensuring rapid impact on efficiency, effectiveness and a fast return on investment. A fully managed deployment is a critical success factor to ensure all hardware and applications are running optimally and fully inoperable. This includes difficult areas such as SMS gateway configuration, call recording, APIs and bespoke connectors.
A portfolio of support options tailored to professional organisations from round-the-clock customer support and rapid response incident management to proactive monitoring. All support options prevent issues becoming critical providing assurance and peace of mind to limit business impact and increasing visibility on time to resolution to manage customer and employee expectations.