Technology Selection

Choose the right communications platforms without the guesswork

A great demo doesn’t mean a great fit. Fortay Connect validates features, tests integrations, and ensures your chosen platform will scale with your business for years to come.

This if for you if:

 Every vendor demo looks suspiciously perfect

 You need to know what's actually negotiable

 You need help mapping features to your specific use cases

 You want detailed implementation plans before committing

  You’d like to test with a POC before buying

  You want to future proof decisions with a technology deep dive

vendor selection

Stop drowning in endless feature comparisons

Beautiful demos and feature lists are great. But what really matters? Whether the platform will actually solve your specific use cases in detail. We help you pinpoint exactly which features you need, map them to your workflows, and ensure the platform will keep working as you grow, and still be around in 5+ years.

Talk To An Expert

How we help you choose right

✓ Deep-dive analysis

Beyond basic feature comparisons. We look at R&D spend, financial health, and real customer experiences. Because expensive surprises are only fun on birthdays.

✓ Practical testing

We run free proof-of-concept trials so you know exactly what you're getting. No more "oh, that feature works differently than we thought" moments.

✓ Integration planning

Detailed assessment of how each platform will work with your existing tools. Because a platform that doesn't play nice with others isn't worth having.

Our Customers

  • Dext
  • alcumus
  • AVFC
  • ineos
  • severn
  • Ashton
  • CA

Our Technology Partners

  • zoom
  • ring central
  • goto
  • dialpad
  • nice
  • teams

Our Integrations

  • HubSpot
  • Salesforce Logo
  • teams
  • Dynamics 365
  • WhatsApp
  • ServiceNow
  • jira
  • zendesk
it’s what we do best

Client reviews

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Fortay client review logos (1)
Dan Bunce
IT Systems Project Manager, Garden Court Chambers

“The technology is always current”

With cloud-based comms, there are fewer points of failure as someone, somewhere, will have an internet connection and be able to take calls. Previously if we had an outage, we lost calls which is a major problem for barristers,”

auto-finance-logo
Justine Long
Head of Operations, CA Auto Finance

“Saved us from an expensive mistake”

"We had vendors trying to sell us something we didn't understand. Mark was different - he was completely impartial and focused on finding what we actually needed. He took all the technical jargon and made it simple to understand the real business impact.

More importantly, he caught things we would have completely missed. On paper, everything looked similar, but Mark knew what looked similar wasn't actually similar. That expertise probably saved us from making a very expensive mistake."

Frequently asked quesitons

 

How do you determine the best fit for my business?

We analyse multiple areas: your current and future business requirements, technical needs (especially integrations) and the vendor's long-term stability. We go deep on things like R&D investment and product roadmaps.

Can you help negotiate contracts?

Yes, and this is where we often save clients significant money. We know exactly what's negotiable beyond standard pricing - from feature bundles to SLAs to implementation support.

What's involved in technology testing?

We run practical proof-of-concept trials focusing on your specific use cases - not just generic demos. These systems are live and operational which catches potential issues early and validates that crucial features actually work as advertised in your environment.

Do you only work with certain technology partners?

While we're certified partners with all major platforms (RingCentral, Zoom, Teams, etc.), but our recommendations are completely independent. As a trusted advisor we have analysis and relationships with 30+ partners. We'll tell you straight up if none of our partners are the right fit.

What should I look for in a providers stability?

Three critical factors: financial health (including debt levels), R&D investment (shows innovation commitment), and market trajectory. We analyse these because they predict whether a vendor will still be innovating in 3-5 years.

What about system integration?

Integration assessment happens before vendor selection, not after. We map all your connection points (CRM, productivity tools, etc.) and verify compatibility.