The Case For Cloud Contact Centers Customers have very high specific expectations when it comes to service, yet companies are stuggling to meet them with on premise contact center technology. Cloud contact centers are clearly the best option to resolve these issues. See the infographic
Evaluating Enterprise Telephony for Microsoft Teams While Teams includes several collaboration essentials, telephony isn’t one of them. Tools like team messaging and video conferencing are readily available, but Teams requires a separate solution to enable workers to make calls in the platform. This whitepaper will provide your clients a rundown of what to look for when evaluating a Teams telephony partner, and walk you through the benefits of RingCentral’s Direct Routing option. Download the Whitepaper Here
However you work with Teams, GoToConnect works for you Deploying an Office strategy doesn’t have to be complicated. With solutions ranging from free plugins to fully-integrated, direct-routing cloud telephony, choose GoTo to get the most out of your Teams investment. Whether you need to add phone capabilities to a limited audience or roll out global cloud telephony, we have the perfect fit for your organisation. Download the pdf here
7 Business Benefits of Moving from an On-Premises PBX to a Cloud Communications and Collaboration System Essential business apps are now born in the cloud. Whether you have a CRM solution, something for HR, or simple file storage, it’s probably in the cloud. But for any number of reasons—not the least of which is the relatively large investment required for a new PBX—many businesses have delayed upgrading their PBX and moving it to the cloud. Read More Here
