A letter from our founders

We started Fortay because we hate bad advice

For years we watched the same thing happen. A business gets sold a platform that was never right for it, by someone whose job is to sell that platform. The result is wasted spend, stalled rollouts and teams stuck with tools that fight the way they actually work.

We saw this problem long before the world changed, because we lived it. Harriet spent years watching major enterprises struggle with cloud transformations at Google and AWS. Mark devoted 15 years architecting communications at Vodafone and Mitel. The gap between what was promised and what businesses actually needed kept growing, and nobody independent was standing in it.

Communication technology should create advantages, not headaches. But when every vendor claims transformation and every platform promises revolution, how do you cut through the noise?

That's why we built Fortay Connect in 2019. We wanted to create what we wished had existed: a truly independent communications consultancy that puts your business outcomes first. Our name comes from combining our surnames (Forrest + Taylor), but it represents something bigger - our commitment to getting things right.

We've helped 100+ enterprises transform how they connect. From enabling global law firms to deliver borderless service to helping healthcare recruiters slash response times during critical shortages. Each success comes from combining deep technical expertise with focus on business impact.

If you're facing a communication transformation that has to succeed, we'd love to help. We've been in your shoes. We know what works. And we're ready to prove it.

Harriet Forrest & Mark Taylor
Co-founders, Fortay Connect