Every figure on the invitation is a sector average. This is the version that matters. Move the sliders to match your own firm and the arithmetic is printed underneath each line, so you can check it or argue with it. Nothing is emailed anywhere and nothing is stored.
Your firm
An hour, blended across the fee earners above.
Out of hours, at lunch, in a queue, or answered by somebody who could not help.
Your figure, not ours. The sector estimate is £1,200 and most firms know better.
Your assumptions
Deliberately not 100%. A model that bills and collects every recovered hour is not one a finance director will accept.
What the unmeasured conversation costs you a year
£0
On your own numbers, before anything is spent on changing it.
The governance line is the one to treat carefully. It prices the fee refunds on complaints you have already had, at the sector average of £3,520 each.3 It does not price the ones still coming, the time partners spend handling them, or a quarter of complainants never getting a final response at all. Which is the point: you cannot defend a conversation nobody wrote down.
Twenty legal leaders, one afternoon. Mark Taylor opens on where the money actually goes, Ashtons Legal take the questions, and then an AI agent takes real legal calls live while the room tries to catch it out. The room is confidential: no recording, no attendee list shared, nothing attributed outside it.
